BSNL ( Bharat Sanchar Nigam Limited ) has introduced an Online Portal BSNLSZPREPAID, to manage Prepaid Mobile SIM Account on your own. BSNL customers usually either make call to Customer Care or visit any nearest CSC ( Customer Service Center ) to enquire about their existing plan, change of plan, change of pulse rate through Special Tariff Vouchers and for other details. BSNL's Choose Your Mobile Number is also an Online Portal for Choosing Choice Numbers before taking SIM. Republic Day offers from BSNL are also good.
Just like the online services offered by private operators, BSNL has also developed an easy to use online portal to carry out most of the changes to BSNL Prepaid SIM account like changing plan, subscribe to special tariff vouchers and FNF ( Friends and Family ) number entries in to the system.
1) Open BSNLSZPREPAID portal. Enter your BSNL mobile number to get OTP (One Time Password). Enter the OTP received for confirmation.
2) Now you can see your Account Page.
3) There are 3 Tabs
- IVR Language
- Third Party Recharge
- Last Five Events
- Continue / Change Tariff Plan
b) SPECIAL TARIFF VOUCHER
- STV Enquiry
- STV Subscription
c) FRIENDS & FAMILY
- FNF View
- FNF Add
- FNF Modify
- Pyari Jodi
- Group Account
4) First Tab: ACCOUNTS Overview
Recharge: Enter your scratch card number to recharge.
IVR Language : Interactive Voice Responsive default Language can be selected here.
Third Party Recharge: Recharge some other mobile number with your scratch card number.
Last Five Event: You can see last five calls/ sms / other charges at a particular time.
Continue / Change Tariff Plan: You can change to any tariff plan
5) Second Tab: SPECIAL TARIFF VOUCHER
STV Enquiry shows your already subscribed STV details.
STV Subscription lets you choose your plan voice, data, sms and other category and subscribe.
6) Third TAB: FRIENDS & FAMILY
FNF VIEW shows numbers under Friends and Family category
FNF ADD Lets you add a FNF number to your list.
FNF MODIFY Lets you change old FNF number to new FNF number
Pyari JODI Lets you add a Landline Pyari Jodi number to which voice calls are free from Pyari Jodi SIM.
Group Account Lets you to Create Group, Manage groups and Recharge to Group.
Do not forget to logout if you are using a public PC at libraries and internet cafes.